In this module, you’ll learn about how to develop a safety program and how to use your carrier profile to improve driver and vehicle safety.
Timeframe: 30 minsIn this section you will:
All National Safety Code (NSC) carriers must have a safety program. What you’ve studied so far in this course—keeping good records, meeting driver requirements, HOS rules and vehicle maintenance—that’s all part of your complete Safety program. You must have policies and procedures to make sure rules are being followed.
Anyone can write your safety program as long as it meets minimum requirements. A safety program in Alberta must include written policies for:
All carriers must designate at least one person in the company as being responsible for keeping the safety program up to date and ensuring employees are following company policies.
You and all of your employees are required to follow your safety program. This may include drivers, dispatchers, supervisors, mechanics and other employees.
Think of your Carrier Profile as your safety record. Just as your drivers have driving records, you have an on-road performance record as a carrier. Alberta Transportation gathers enforcement information from across North America and puts that information on your Carrier Profile. For example: If your driver is involved in a collision or gets a ticket in another province it will appear on your profile.
Your safety rating is shown on the front page of your Carrier Profile. It may be:
You will also have a risk factor score on your carrier profile. This score is calculated using your CVSA inspection results and the points that are assigned to convictions and collisions your company has been involved in.
When you look at your carrier profile, you’re also seeing what Alberta Transportation and roadside enforcement see when they look at your profile to monitor your safety. Customers and the general public can also request a Public Profile, which contains your carrier profile information but does not disclose personal information (for example, driver licensing).
Part 4 of the Carrier Profile shows any collisions, reported to the police, that your vehicles and drivers were involved in. Reportable collisions in Alberta are collisions which result in fatality, injury or property damage of $2000 or more. Each collision is assigned points based on severity. These point values contribute to your risk factor score.
Part 4 also includes information about whether you had a collision evaluated. You can submit a collision evaluation application at any time to determine whether a collision was preventable or non-preventable by the driver or carrier. Points will be removed from your carrier profile and will not contribute to your risk factor score if the collision was non-preventable.
Part 5 of the Carrier Profile shows a summary of violations that were recorded by enforcement agencies as warnings. No points are assigned to violations under this part. This information is not used to calculate your risk factor score.
However, violations show that your drivers and vehicles were not in full compliance when stopped at roadside. You should review this information to improve safety and prevent violations from happening again in the future.
Part 6 of the Carrier Profile is helpful if you want to see a summary of your overall safety performance over an extended period of time. This part provides a history of changes in your:
In this part, a carrier’s monthly monitoring history can be reviewed and compared to other carriers in the same fleet range. The column headings in Part 6 of the Carrier Profile displays the following information:
Parts 7 to 10 of the Carrier Profile report are only included at the request of the carrier. A summary of each part is included below:
Part 7 – Facility licence information
Part 8 – Safety fitness information
Part 9 – Profile events
Part 10 – Historical summary
What if there is incorrect information on my Carrier Profile?
If you find a significant error on your Carrier Profile report, you can contact Alberta Transportation at 403-340-5444 (toll free in Alberta dial 310-0000). The Carrier Services section will investigate and where applicable make the necessary changes. For example, if you notice there is a conviction on your Carrier Profile for a vehicle or driver that is not employed by your company, you can request to have it removed.
The Government of Alberta has an online system which allows carriers to quickly and easily apply for carrier profiles and permits. To access this system, you need to register an account.
Once you are registered, you can start requesting carrier profile reports. You can specify which sections of the profile report you want and for what timeframe.
Reviewing carrier profile information may help you to:
Sample safety and maintenance programs are available online at https://www.alberta.ca/safety-and-maintenance-programs-commercial-carriers.aspx to help you complete your safety program. Please review these and check your program. Is there anything you are missing?
Your safety program should include all the safety practices you use in your business. A good program will help you run a safe business and meet your legal obligations. Be sure to share your plan with your drivers. This will help both you and them meet the safety standards you put in place.
In this module, you learned that you can monitor your own safety practices by looking at your carrier profile. You now know that if you don’t improve a poor safety record, there are consequences for your business. But you have the power to carry out your own compliance review and make changes that will improve your safety record.